At MMSS our medical billing professionals approach to revenue cycle management balances high tech with high touch and focuses on helping the practices we serve to be financially healthy.
Our approach benefits everyone involved. Patients receive accurate statements with convenient payment options. We assure our clients are paid quickly and correctly and work to reach the specific goals of each practice whether they are a solo practice or a large group.
Delivering healthcare is an art and we tailor our approach to fit the specific needs of each practice. For example, for Family Practice some offices benefit from using our Scheduling Software (which is included in our services). This powerful tool includes the ability the check patient insurance eligibility, notify patients of upcoming appointments, and tools for scanning information received from the patient.
In addition to scheduling software, we assist front office staff as needed to skillfully communicate with patients to receive accurate information and collect payment at the time of service. We also have excellent solutions for Electronic Health Records that that blend ease of use with powerful features.
As practices move to merit-based payment and alternative payment models we adopt and assist in the transition. We provide our clients with insight into the data of their practices so they can have the pulse of their practice in this ever changing industry.
When a patient is served we receive the information and pursue the claim until it is brought to a zero balance. This includes all claim submission to all insurance plans, follow-up on delayed or improperly adjudicated claims, appeal of denials, and a pursuit of patient balances.
Our friendly and skilled staff help patients with billing questions and work with them to understand their balance. We become the business office for practices we serve and provide security and efficiency which is usually only available to large practices.
Our clients have full access to their information in our care. We use business intelligence software to dive into data and provide meaningful reports and analysis for our clients.
We monitor areas for improvement for each practice and provide feedback to help guide practices to potential opportunities and avoid pitfalls.
We have been providing services since 1991 and we are constantly working to improve and adapt. We invest in ongoing training and development of our staff. We regularly hold training meetings with all staff as part of our company culture. By having well-trained staff working together as a team we are able to quickly identify and adapt to challenges as they unfold.